These steps are required if you use the OneDrive desktop app.


This guide switches your local OneDrive from your old company account (ODI) to your new company account (AIR). This process is necessary after your account migration.

Phase 1: Preparation and Sign-Out

  1. Stop Syncing: Open the OneDrive sync app (right-click the blue cloud in the system tray/menu bar).

  2. Access Settings: Click the Settings gear icon, then select Settings.

  3. Unlink PC: Go to the Account tab, find your old account (user@oldcompany.com), and click Unlink this PC. Confirm the action. The local folder remains intact.

  4. Clear Old Credentials (Windows Only): Close the sync app completely. Search for and open Credential Manager. Under Windows Credentials, Remove any saved items related to "OneDrive Cached" or your old company domain.

Phase 2: Connect New Account

  1. Launch Setup: Open the OneDrive application from your Start Menu/Applications.

  2. Sign In: Enter your new work or school email address (user@newcompany.com) and password.

  3. Reuse Folder (CRITICAL STEP): When the setup asks where to save the files, click Use this folder to point it to your existing, local OneDrive folder.

    • This links the new account to your existing files, preventing a full re-download.

  4. Finish: Complete the wizard and review the Files On-Demand settings.

Phase 3: Verify

  1. Check Status: Ensure the cloud icon in your system tray is solid blue, confirming the sync is "Up to date" and successfully linked to your new company name.